As institutional investors became more familiar with automated trading, Web-based reporting tools, and immediate transmission of all types of information, broker dealers needed to rise above the competition and invest in technology solutions to remain competitive. Synergy rose with them, and met the challenges they presented to us.
We provide broker dealers with information technology solutions that help them deliver outstanding security and reliability to their customers. Our intranets, extranets, Web portals, and other online solutions enhance the user experience with their intuitive, usable designs and advanced tools. They are hosted at Q9, a "Tier-1" data center located in the financial center of Toronto.
In terms of data security, Synergy Networx and Q9 are unsurpassed. Highlights include:
- › Fully redundant network
- › Service license [level] agreement (SLA) of 100% power and network availability
- › 24/7 on-site security officers
- › Biometric access controls
- › Extensive, zoned, very early smoke detection system (VESDA)
- › Advanced fire suppression using a clean agent suppression system and/or a dry-pipe, pre-action sprinkler system
- › At least two high voltage feeds from public power grid
- › Redundant UPS back-up (30+ minutes of full power to each facility)
- › Redundant power generators set to engage less than 60 seconds after power interruption
- › Internal power distribution network delivers two independent power sources to every customer space
A detailed description of our Web and technology services is available here.